Shipping/Ordering @ Mypcsource.com

Is the free shipping offer available to all areas? How do I add items to my shopping cart? How can I delete an unwanted item from my shopping cart? Is the ordering process secure? How much do you charge for shipping and handling? What payment methods do you accept? I do not have a credit card, can I still place an order? After I have placed my order, can I check the status on it? What is your return policy? How do I get my tracking number?
How do I receive technical support on my purchase?
Is the free shipping offer available to all areas?
	No. Free shipping offer (Via USPS First Class Mail for most software orders and Fedex Ground for all Laptops/Hardware orders) is available only to customers in the lower 48 states. Customer from Hawaii, Alaska, Puerto Rico, Guam and International customer are not entitled for the free shipping offer and must pay shipping on all their orders.
How do I add items to my shopping cart?
	You can add items to your shopping cart by either using our search engine to find the item(s) that you wish to purchase or by browsing through our categories and/or our website. Once you find an item(s) you'd like to buy, simply hit the button closest to the item(s) you are interested in to add the selected item(s) to your shopping cart. At this point, you can change the quantity of items you'd like to order, delete an item, empty the shopping cart, continue shopping, or check out.
How can I delete an unwanted item from my shopping cart?
	You can delete an unwanted item from your shopping cart by clicking the "Remove" icon located within the shopping cart at the far left of each row. If you want to delete all items from your cart, you need to press the "Empty Shopping Cart" button located under "Cart Tools."
Is the ordering process secure?
	YES! Our website uses the latest 128-bit encryption technology to protect your personal information. Our ordering process is totally secure from beginning to end.
How much do you charge for shipping and handling?
	Mypcsource.com charge the actuall Fedex, USPS rates for shipping. We don't charge our customer any handling fees. Our shopping cart will pull the actual rates from Fedex or USPS website based on the product weight and the shipping method you selected.
What payment methods do you accept?
	We accept VISA, MasterCard, American Express, cashier's checks (US Customers only), PayPal, wire transfers, and money orders (US Customers only). We DO NOT CHARGE YOUR ACCOUNT until we have SHIPPED your order! Most Cashier's checks and money orders may be held up to 10 business days for processing.
I do not have a credit card, can I still place an order?
	YES! We do accept cashier checks and money orders. Customers using this payment option can download our order form, fill it out and mail it with your payment to: Mypcsource.com 2360 Qume Drive, Suite B San Jose, CA 95131 You need Adobe Acrobat 4 to view the order form. Click here to get it.
After I have placed my order, can I check the status on it?
	YES. Our site features live online order tracking. If you've ordered from Mypcsource.com by phone and did not receive an internet password from your agent, please call 800-719-6972 or use the retrieve my password option on our website..
What is your return policy?
	Everything (except Refurbished products, Liquidation & Promotion Products) you buy from Mypcsource.com is backed by our 30 day Guarantee against defects by the manufacturer's warranty. For more information about returning your software or hardware, click here.
How do I get my tracking number?
	Once your order has been shipped, you will receive an email to the address you have provided us within 24 hours with the tracking information. If you need more information on your order, please call us at 800-719-6972 or contact us by email for assistance. Please be advised that for security reasons, we can only email tracking information to the email address on file with your order.
How do I receive technical support on my purchase?
	Mypcsource.com does not provide end-user technical support on any of the items that we sell. For all products, contact the product manufacturer, using the contact information either printed on your invoice or included in the package. Please note that when calling to exchange a defective item, verification of defect by the manufacturer is required.