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General Sales Terms and Conditions: |
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mypcsource.com currently
offers a number of methods for placing an order. For the easiest and
most convenient way to purchase computer components use our secure
website www.mypcsource.com. Our
website offers up to date pricing and stock levels with the convenience
of fully secure on line ordering and up to date comprehensive product
information. If the website is too impersonal for you we have a large
and fully trained Mail Order Team waiting for your telephone call.
When using faxed or e-mail orders
please provide a telephone number where you can be contacted up to
6:00pm to discuss alternatives for any stock or payment queries. |
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mypcsource.com has a minimum order value of $10.00 (Including Tax and delivery)
and any orders that fall below this will incur a $2.00 charge to cover
the cost of handling and processing. |
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We endeavor to ensure all orders
placed by 2:00pm are shipped next day, however, please place your order
as early as possible. |
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Security |
| Due to the
increasing amount of fraud perpetrated on computer companies, it is
necessary for us to undertake security checks on customers placing their
first order. You may be requested to provide proof of identity and
residence prior to your order being processed. We aim to minimize any
disruption to customers and ensure that your experience of purchasing
from mypcsource.com is simple and efficient. for more information about
our secure website please
click here |
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Contacting Sales
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Phone
Orders : (408) 437-0880
Email : sales@mypcsource.com
Fax : (408) 526-9609 |
| or by using
the contact form on our
contact us
page |
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Pricing Information
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The
mypcsource.com price
list is updated constantly to our web site ensuring you receive up to
date prices and stock information on all products. We provide a facility
for you to register on our site for automatic price list e-mails.
Alternatively you can request a pricelist to be faxed or e-mailed by our
Customer Services Department. |
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Pricegrabber.com / Pricewatch.com / Resellerratings.com and other price matching sites customers will be billed as per our advertised prices. If
our web site shows a different price than the one advertised on these
sites your order will be manually edited when being processed
for payment and dispatch. It's very important that you mention "the
site name from where you saw our promotion(s)"
in the comments box when placing your online order. |
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Payment
methods |
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The following payment methods are
available for your order: Visa, Master Card and PayPal. Your
funds need to be cleared before the goods can be released. Payment is
received most commonly through credit/debit card payment before the good
are dispatched to you.
* Please note that any payments that
fail to clear will be subject to an administration charge. Credit
Card Surcharges only apply to orders placed over the telephone and at
our sales counter. Orders placed over the internet do not incur any
surcharges. |
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Delivery
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mypcsource.com use multiple shipping methods. International customers
can choose their own method of shipping or contact our sales department
for a shipping quote. |
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Tracking Your Order
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You can track the status of
your order at any time by logging into your
account. |
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Receiving Your Order
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On receipt of your order please check
the packaging and contents carefully. If any of your parcels are damaged
or missing please specify this on the delivery note when you sign for
the goods. Please keep any boxes that the products are supplied in for
two weeks following delivery in case you need to return the product.
If you have any problems with your
delivery or goods you must notify our Customer Services Department
within 7 working days of receiving your order.
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Delivery/collection queries
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| Customers
who have any queries with regard to deliveries or collections should
contact our Customer Services Team. You can contact customer services
on: sales@mypcsource.com
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